Supportive Housing Case Management Services (SHCMS)
This model is based on the knowledge that securing safe and stable housing is the first step in eliminating chronic homelessness, not a future aspiration after a myriad of other challenges have been resolved.
The program is predicated on the Housing First philosophy, which is a low-barrier, person-centered approach to supportive housing. Supportive services are a collaborative process, in which the participant and case manager work together to formulate treatment plans and personalized goals that are conducive to the participant’s wants and needs. Generally, participant goals revolve around mental health, physical health, accessing income, daily living skills, and AODA issues.
Contact Information:

To start the application process, contact Coordinated Entry through Impact 211:

Dial 2-1-1 OR 414.773.0211 OR 866.211.3380

Text your zip code to 898-211 on weekdays from 9:00am to 9:00pm


More Details

Sirona Recovery partners with the Milwaukee County Housing Division to provide support to chronically homeless individuals with a disabling condition. The goal of CHCM is to move people from living on the street or in a shelter into self-selected housing as quickly as possible without preconditions of treatment or sobriety.

Our Process

SHCMS is a collaborative process in which the participant and case manager work together to formulate a plan including goals that address the participants wants and needs while removing barriers to securing and maintaining safe and stable housing. The case manager works closely with area landlords and housing programs when assisting participants to find housing and advocates for participants once housed. Case managers also help participants make connections to community services, offer recovery-oriented services, help with social security and disability applications, obtain job training, and complete applications for job, volunteer, or community services positions. Chronically homeless families and individuals are referred to the program through the Coordinated Entry Process managed by Impact 211.