Washington County Service Facilitator

Youth Comprehensive Community Services (CCS) is a voluntary program designed to provide in-home mental health support and services to youth and their families who have mental health and/or substance abuse diagnosis. CCS helps individuals live their best lives by providing client-centered and selected services tailored to their unique needs including case management, therapy, mentoring, and other services as needed to meet self-identified goals.

The Youth CCS Service Facilitator will be responsible for community-based support for the mental health and behavioral needs of youth and families. Service Facilitators support families through connection to community resources, client-centered services, and a strengths-based approach to healing. Additionally, they are responsible for completing clinical assessments and for developing a network of community support and resources.


  • Ability to work in-home with children and families, as well as coordinate services with ancillary providers within the community
  • Ability to multi-task and prioritize work within the community; in conjunction with the timely completion of documentation to support the work completed in the community
  • Ability to take initiative and act quickly and independently when the situation demands it; sees a need and takes appropriate action without being prompted or reminded; demonstrates an ability to effectively deal with crisis situations
  • Understanding of and experience providing services through person-centered and Trauma-Informed Care lenses; experience with DBT, preferred
  • Ability to exhibit professionalism while working effectively and harmoniously with staff, program participants, social service agencies, legal parties, and the public
  • Demonstrate an understanding and practice of cultural humility and the ability to work well with individuals from diverse economic, racial, and ethnic backgrounds and LGBTQ+ identities
  • Proficient in Microsoft Office (including Outlook, Word, and Excel), web-enabled databases, and computer file systems


  • Bachelor’s Degree in Social Work or a related field required
  • Master’s Degree or certified providers encouraged to apply
  • At least one year of experience working in the Mental Health &/or Substance Abuse field, preferred
  • Pass a pre-employment background check
  • Valid driver’s license and automobile with insurance
  • Proficient in Microsoft Office (including Outlook, Word, and Excel), web-enabled databases, and computer file systems
  • Ascribe to & champion The Difference Principles
Until filled
Sirona Recovery
Recovery Support
West Bend, WI
Full-time; salary w/benefits; Hybrid (remote & in office); mileage reimbursement